Contact us
For General Inquiries
OPERATING HOURS
Call Centre: 08h00 to 17h00
Walk-In Centres: 07h30 to 16h30
MWPF Offices: Close at 16h30
Mineworkers Provident Fund
3rd & 4th Floor | 26 Ameshoff Street, Braamfontein, 2001
Fax: +27 (0)86 661 9532
Whistle Blowing
COMPLAINTS HANDLING
Members who are dissatisfied with the way in which their retirement fund benefits are managed are able to lodge a formal complaint to the Fund by writing to the Principal Officer. The Principal Officer may address the complaint immediately or may need to institute an investigation to ascertain the causes that led to the complaint.
E-mail: complaints@mwpf.co.za
If your complaint was not resolved to your satisfaction you are welcome to submit your dispute with the PFA at the following address:
RIVERWALK OFFICE PARK
41 Matroosberg Road, Ashlea Gardens | P.O. Box 580, Menlyn, 0063
Johannesburg
3rd & 4th Floor | 26 Ameshoff Street, Braamfontein, 2001
Gauteng | Johannesburg | Walk-in Centre
Fax: +27(0)86 661 9532/086 539 6045
GPS: -26.20587, 28.03662
Carletonville
No.2 Office Park, Uys Buys | Cnr Kaolin & Radium Street | Carletonville, 2499
Gauteng | Carletonville | Walk-in Centre
Fax: +27 (0)86 661 9532
GPS: -26.3601717, 27.3945934
Witbank
WCMAS Building | Cnr Susanna street & OR Tambo street
Mpumalanga | Emalahleni | Witbank | Walk-in Centre
Fax: +27 (0)86 661 9532
Mthatha
No. 49 Leeds and Craister Street | Metropolitan Place
Eastern Cape | Mthatha West | Walk-in Centre
GPS: -31.590072, 28.784025
Mozambique
En1 Avenida Samora Machel
Enfrente ao Chave de Ouro l Balcao 16
Mozambique | Walk-in Centre
Provincia de Gaza | Cidade de Xai Xai
HEAD OFFICE - SOUTH AFRICA
26 Ameshoff Street, 3rd and 4th Floor, Braamfontein, 2001, Johannesburg
Gauteng | Johannesburg | Walk-in Centre
Fax: +27 (0)86 661 9532